Privacy Policy

1. Who We Are

Assist AI provides AI-powered business automation solutions including AI receptionists, voice assistants, web chat assistants, lead capture, appointment scheduling, CRM, workflow automation, and business communications.

Contact: assistai.biz/contact

2. Information We Collect

Personal Information

• Name
• Business name
• Email address
• Telephone number
• Mailing address
• Job title
• Company information

Communications

• Phone conversations
• Voicemail messages
• Chat conversations
• SMS messages
• Email communications
• AI-generated conversation summaries

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Date and time of access
• Cookies and similar technologies

Business Information

• CRM records
• Appointment information
• Business configuration
• AI workflow settings
• Customer interaction history

3. How We Use Your Information

• Provide our services
• Respond to inquiries
• Deliver AI receptionist functionality
• Schedule appointments
• Process payments
• Improve our services
• Maintain customer records
• Detect fraud and abuse
• Comply with legal obligations
• Provide customer support
• Send requested information
• Communicate regarding our products and services

4. AI Conversations

Conversations may be processed by AI systems, recorded where permitted by law, transcribed, summarized, securely stored, used to fulfill your request, and used to improve our services.

5. Cookies

We may use cookies to improve functionality, security, and analytics.

6. Third-Party Service Providers

We use third-party providers for AI processing, communications, payments, hosting, CRM, analytics, and related business services.

7. Payment Information

Payments are processed by secure third-party providers. We do not store complete payment card information.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

9. Data Retention

Information is retained only as long as reasonably necessary to provide services and satisfy legal obligations.

10. Sharing of Information

We do not sell personal information. Information may be shared with service providers, when required by law, or as part of a business transfer.

11. International Data Transfers

Your information may be processed in jurisdictions outside your own where our service providers operate.

12. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us at assistai.biz/contact.

13. Children's Privacy

Our services are intended for businesses and adults.

14. Marketing Communications

You may unsubscribe from marketing communications at any time.

15. External Links

We are not responsible for the privacy practices of third-party websites.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

17. Contact Us

Assist AI
assistai.biz/contact

18. Canadian Privacy Compliance

We are committed to complying with applicable Canadian privacy laws, including PIPEDA.

19. U.S. Visitors

Your information may be processed in Canada, the United States, or other jurisdictions where our service providers operate.

20. Consent

By using our website or services, you consent to the practices described in this Privacy Policy.