The Assist AI Platform

One AI platform.
Every customer conversation connected.

Assist AI answers calls and email, books real appointments, sends confirmations, manages clients, handles payments and gives your team the tools to run the day — 24/7.

24/7 AI Receptionist English + French Real-Time Booking Multi-Location In-Shop & Mobile

More than an answering service.

Assist AI doesn't simply answer a phone call and pass along a message. It connects customer conversations directly to booking, scheduling, client records, payments and your business's daily operations.

The Core

One platform built around every customer conversation.

AI Phone Receptionist

Calls answered. Work completed. From new clients to provider requests, every conversation is handled in your business's voice.

  • ✓ 24/7 call answering
  • ✓ Books, reschedules and cancels real appointments
  • ✓ Recognizes returning callers securely
  • ✓ Answers service, pricing, hours and policy questions
  • ✓ Supports English and French
  • ✓ Call transcripts, AI summaries and outcomes

AI Email Assistant

Your inbox gets a receptionist too.

  • ✓ Reads incoming business email
  • ✓ Replies in the business's name
  • ✓ Maintains proper email threading
  • ✓ Recognizes booking intent
  • ✓ Sends secure booking links
  • ✓ Supports French responses

Real-Time Booking

One schedule. Always up to date. Booking policies and provider preferences stay built in.

  • ✓ Live availability
  • ✓ Business hours and closures
  • ✓ Provider schedules and time off
  • ✓ Service durations
  • ✓ Rescheduling and cancellations
  • ✓ Double-booking protection and smart provider assignment
Customer Experience

From first contact to confirmed appointment.

Booking Without the Phone Call

However your customer reaches you, the appointment ends up in the same live calendar.

  • ✓ Embeddable website booking
  • ✓ Direct booking links
  • ✓ No customer account required
  • ✓ Secure confirm/cancel links
  • ✓ SMS YES/NO replies
  • ✓ Branded SMS/email confirmations
  • ✓ Booking-change notifications
  • ✓ Cancellation notifications
  • ✓ Post-visit feedback

Payments

Payments connected to the appointment.

  • ✓ Secure online payment links
  • ✓ Payments deposited into the business's own Stripe account
  • ✓ Payments are optional per business
  • ✓ Paid-in-person recording
  • ✓ Refund handling
  • ✓ Configurable late-cancellation fees
  • ✓ Duplicate payment/refund protection
Business Operations

Run the business from one connected workspace.

Owner Portal

Your business at a glance.

Dashboard

  • Today's schedule
  • Recent calls
  • Usage analytics
  • Booking outcomes
  • Searchable call transcripts and AI summaries

Calendar & Scheduling

  • Day/week/month calendar
  • Provider lanes
  • Drag-and-drop rescheduling
  • Conflict checks

Clients & Team

  • Client CRM
  • Visit history
  • Private notes and tags
  • Provider/team management
  • Provider hours and time off

Business Settings

  • Services and pricing
  • Hours and closures
  • Booking policies
  • Voice assistant settings
  • Payments
  • Integrations

Provider Portal

Built for the team doing the work.

The Provider Portal is optimized for day-to-day mobile use between clients.

  • ✓ Daily agenda
  • ✓ Up Next
  • ✓ Confirm/start/complete appointments
  • ✓ Treatment/service notes
  • ✓ One-tap client calling
  • ✓ Directions
  • ✓ Access notes
  • ✓ Mobile-friendly design
  • ✓ Simple login
Built for Your Business

Built for how your business operates.

Multi-Location

One platform across every location.

  • ✓ Multiple locations under one account
  • ✓ Location switcher
  • ✓ Local phone numbers
  • ✓ Per-location settings
  • ✓ Per-location schedules
  • ✓ Team/provider management
  • ✓ One login across locations

Mobile Service Businesses

Scheduling that understands the drive between appointments.

  • ✓ Coverage zones
  • ✓ Postal coverage
  • ✓ Address-first booking
  • ✓ Gate codes and parking notes
  • ✓ Travel-aware scheduling
  • ✓ Driving-time protection
  • ✓ Per-provider service areas
  • ✓ Smart dispatch
  • ✓ One-tap directions
  • ✓ Home-address privacy
Security & Reliability

Built to handle real customers, real appointments and real money.

✓ Verified caller identity ✓ Business data isolation ✓ Spam/rate-limit protection ✓ Booking conflict protection ✓ Duplicate payment/refund protection ✓ Full booking/payment activity history ✓ Privacy-minded logging
How It All Connects

One conversation. One connected workflow.

Customer connects

Phone • Email • Website Booking

Assist AI understands

Understands the request naturally, whether it arrives by voice or text.

Checks availability & books

Finds the right open time and secures or updates the appointment.

Confirms & updates

Sends the customer confirmation and updates the shared record.

Your team sees it

The owner dashboard and provider agenda reflect the change instantly.

See what Assist AI could handle for your business.

From the first customer call to the completed appointment, Assist AI keeps the conversation, schedule and team connected.